Our website is open 24/7 so that you may order when it is most convenient for you. Please keep in mind that your orders will always be processed during our normal business hours (Monday – Friday, 8:00 AM to 5:00 PM Mountain Time). All orders will be processed within 1-3 days. Please allow 3-8 days for delivery. Please allow extra shipping time for orders that are placed over the weekend or on holidays because they are processed the following business day.
We ship most of our products via UPS standard ground service. We also offer UPS 3 day select, 2nd day air and next day air options. UPS can’t ship to a PO box so make sure to provide a physical shipping address on your order. We do offer USPS shipping options for orders weighing less than 75 pounds.
We ship anywhere within the United States, including Hawaii, Alaska, Puerto Rico, and the US Virgin Islands. We do not ship outside the United States and are unable to make exceptions.
MySpicer charges you our UPS or USPS negotiated rates for shipping plus a small handling fee (usually $1 – $2). We do not mark-up your shipment or treat shipping as a profit center. We offer extremely competitive pricing on our products and don’t mark-up these so we can cover shipping costs to offer you “free” shipping. Simply put, we charge you what we get charged for shipping.
If you have an urgent shipping request or need something right away please give us a call at 877-707-HERB (4372) and we will do our best to help!