Can you provide SDS’s?
We do not provide SDS's for our spices. Please view our SDS and Product Safety Statement for more details
Do you offer liquids, fresh, or frozen items?
MySpicer only works with dry food ingredients and we do not work with liquids, fresh, or frozen items.
Do you offer free samples to test?
We strive to be as accommodating as possible but we are unable to provide samples. The majority of our products are offered in sizes starting at just a few ounces. We recommend you order a smaller size to start if [...]
I am looking for specification sheets for a product, how do I obtain these?
Requests for product information such as specification sheets, ingredient information, nutrition information, gluten information, Kosher informatin or usage information can be obtained by filling out our ONLINE FORM.
What about safety and third party certifications?
Our professional quality assurance staff spends countless hours ensuring that only the highest quality products are brought into Rocky Mountain Spice Company. We visually inspect products arriving at our facility and we enforce a strict specification program to assure that [...]
What is your return policy?
MySpicer is unable to accept returns or exchanges on food products because they are perishable items. Our products are packaged fresh at the time of your order in bulk packaging. For this reason, and our high standards in food safety, [...]
What type of packaging do you offer?
We offer the following in bulk bags: 1 pound, 5 pound, 25 pound. We also offer plastic bottle and pail pack options for your storage convenience: small bottle, medium bottle and large bottle. Packaging can also be sold separately. Please contact us if [...]
Do you offer custom or private labeling and packaging?
We can co-pack dry blended seasonings or ingredients into a variety of packaging configurations (bottles, tins, stand-up pouches, etc.). Minimums start at 5,000 units per order. Bulk blends packed from 5-50 lb. cases have a 500 lb. minimum. We prefer [...]
Can I purchase The Noodles & Company Smolder from Boulder spice mix from you?
We get this question often. The Smolder from Boulder is a proprietary blend for Noodles & Company and we are unable sell it to the general public. We suggest you visit your local Noodles & Company to enjoy this signature [...]
When should I expect to receive my order?
Our website is open 24/7 so that you may order when it is most convenient for you. Please keep in mind that your orders will always be processed during our normal business hours (Monday – Friday, 8:00 AM to 5:00 [...]